Returns & Exchanges

We want you to feel confident and empowered in your Pole Junkie gear, which is why we offer a 30-day return window for all unworn items with original tags and hygiene liners intact. Please ensure your items are free of grip aids, makeup, or floor scuffs to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all labels are attached and the garment is in its original, sellable condition.

• 3.
  Ship It Back

  Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest designated courier point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.